These Terms and Conditions govern your use of this website and any services, sessions, or products offered by Nicola Williams “Nicky” and Energy Detective.
By using this website, you agree to these terms. If you do not agree, please do not use this website.

1. About Us
Energy Detective
Owned and operated by: Nicola Williams (“Nicky”)
United Kingdom
This website provides information, digital products, energy-based services, and session bookings.

2. Use of This Website

You agree to use this website for lawful purposes only.
You must not:
• use this site in any way that causes damage or impairs performance
• attempt to access unauthorised areas or systems
• use this site to distribute harmful software
• copy, duplicate, or misuse content found on this website

3. No Medical Advice
All information on this website is for general information only.
It is not a substitute for medical advice or professional healthcare.
You must consult a qualified medical professional for any health concerns.
See the Medical Disclaimer for full details.

4. Energy Work and Results
Energy-based work is complementary and not a replacement for medical, psychological, or professional treatment.
Results vary from person to person.
No outcomes are guaranteed.
Your use of any energy-based tools, guidance, or sessions is voluntary and at your own discretion.

5. Purchases and Payments
If you purchase digital products, sessions, or services:
• All prices are listed in GBP unless stated otherwise
• Payments are processed by trusted third-party providers such as ThriveCart, Stripe, or PayPal
• We do not store or have access to your full card details
• Access to products or sessions may be revoked if payment fails or chargebacks occur
By completing a purchase, you agree to the pricing, terms, and refund policy.

6. Refund Policy
Refunds are handled according to the specific Refund Policy listed on the website or sales page.
Some products or services may be non-refundable.
Please review the refund terms before purchasing.

7. Intellectual Property
All content on this website is owned by or licensed to Nicola Williams and Energy Detective, including:
• text
• graphics
• branding
• videos
• digital downloads
• session materials
• frameworks and methods (including the Deep Release Method)
You may not copy, reproduce, share, or resell any content without written permission.

8. User Responsibilities
You agree that:
• You are responsible for the information you provide
• You will not share login details or access to paid materials
• You will follow all instructions for products or sessions
• You will seek professional support where relevant

9. Limitation of Liability

To the fullest extent permitted by law:
• We are not liable for any loss, harm, or damage resulting from your use of this website
• We are not responsible for reliance on any information provided
• We do not guarantee any results from sessions or digital products
Nothing in these terms excludes liability where it cannot be legally excluded.

10. Third-Party Services
We may link to external websites, tools, or resources.
We are not responsible for their content, privacy practices, or actions.
External service providers (e.g., Flodesk, ThriveCart, Stripe, PayPal) have their own policies and terms.

11. Cookies and Tracking
This website uses cookies and tracking technologies to improve user experience.
See the Cookie Notice for full details.

12. Termination
We may suspend or terminate your access to the website or products if:
• you violate these terms
• payment disputes occur
• misuse of content is identified
All intellectual property rights remain intact after termination.

13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be handled in UK jurisdiction.

14. Contact
If you have questions about these Terms and Conditions, please contact:
Nicola Williams
Energy Detective
Email: hello@energydetective.online
United Kingdom